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Avoid Bank Fees — By Choosing the Right Bank

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I recently noticed that I was paying a monthly maintenance fee for one of my bank accounts. A monthly maintenance fee? What happened to the days when banks threw free checking accounts at everyone?

So of course, I marched to Bank of America. As soon as I walked in, the very friendly manager, greeter, whatever he was, asked me how he could help me.

“I’d like to talk about my checking account,” I said.

He led me to an office. Inside, a very polite woman also asked how she could help. She had a huge smile on her face. Perhaps she thought I was going to ask for a mortgage? Or that I wanted to put my money in a CD? When I asked why I was paying a monthly fee, her demeanor changed. She no longer seemed happy to see me.

Welcome to the world of bank fees. For years, consumers have been lulled into thinking that free checking accounts are an automatic right. But recent legislation and new Federal Reserve regulations that protect consumers from some of the most egregious bank practices have led many of those same banks to search for new sources of revenue. Charging fees—and not just maintenance fees, but ATM fees, foreign transaction fees and even underuse fees—are easy sources of revenue.

The loss of overdraft fee income was perhaps the biggest blow to banks. How those fees worked: If you didn’t have enough money in your bank account to cover a debit card purchase or ATM withdrawal, the bank would let the transaction go through anyway. You’d avoid the embarrassment of having your card declined, but you would also have to pay a hefty fee, sometimes as much as $45, even if you overdrew your account by just a couple of dollars.

Banks are no longer allowed to allow such overdrafts unless the consumer takes steps to opt in: a requirement that will deprive banks of millions of dollars of revenue they had grown to cherish.

“The availability of free checking at big banks may diminish with new overdraft rules going into effect,” says Greg McBride, senior financial analyst for Bankrate.com.

But have no fear: There are still ways to avoid bank fees. Here’s how:

Shop around.

You don’t always have to go with a large bank. Consider credit unions and community banks, many of which don’t charge as many fees.

“Things like monthly service charges and balance requirements continue to rise particularly for interest bearing checking accounts, but many smaller community banks and credit unions have long offered a free checking account as part of their lineups,” McBride said.

Choose the right bank for you. 

There are so many banking options out there, from traditional banks to credit unions, to online banks. Other than fees, what else do you need to consider before you choose?

Over the years, the lines have blurred among the different types of financial institutions, but some differences remain. Banks typically provided the widest variety of services, while thrifts specialize in real estate lending. One big difference with credit unions is that there is a cap on credit card interest  rates that banks do not have to abide by with the cards they issue.

“When selecting a bank, consider your needs,” says Christine Parker, the President and Chief Compliance Officer at La Plata, Md.-based Parker Financial, who is also my financial planner. Do you need a checking or savings account? Do you prefer online banking, having access to ATMs and branches throughout the country? “Compare products and service fees and benefits, evaluate customer service and, if important to you, are they active in community service?”

Your financial lifestyle also plays a big role, says McBride. “If you’re someone who is comfortable doing your banking from a laptop, you’re a free agent. You can go to a credit union, internet bank, local banks or banks in another state,” he says. “If you’re paid in cash or require local branch access, that’s going to limit your field at least for some of your account relationships, such as checking.”

But you don’t have to keep all your money in one institution. ”It’s not an all or nothing proposition. You can have your checking account with a local bank and have your savings accounts and CD’s with a higher-yielding online bank,” McBride says. “In fact, you can link your checking account at the local bank with your savings account at an online bank and seamlessly move money between the two.”

Now, more on avoiding those pesky fees.

* Be vigilant. Understand the terms and conditions of you contract with that financial institution. Make sure you don’t go below the minimum balance  if there is one required to avoid maintenance fees.

* Try to withdraw money only from ATM’s affiliated with your bank, otherwise you will be hit with a fee as high as $3.

* When you travel, beware of foreign transaction fees, in addition to currency conversion fees. Make sure you know what you will be charged.

* If there’s a fee you don’t agree with, talk to your bank. If you’ve been banking with them for a while, they’ll be more willing to hear you out.

The conclusion to my story is this: I had opened my account with Bank of America when I had a mortgage. There was no maintenance fee because of that mortgage. But now that I no longer had that mortgage, I had to maintain $5,000 at all times to avoid that fee. I have my money spread out over two accounts with two different banks. So there were times when my Bank of America account dipped below $5,000.

I asked for a different type of checking account that would not incur a fee. The woman obliged.

The bottom line is, if there’s ever a fee you don’t think you should pay, argue against it. You have nothing to lose. Hopefully, in this day and age, you should be able to bargain with anyone — even your bank.

Nancy Trejos is the personal finance columnist at the Washington Post and the author of Hot (broke) Messes, a personal-finance book for young adults. This week, Mint.com is giving away another five copies of Hot (broke) Messes. For participation instructions, click here.

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16 Comments so far

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  1. Robert

    Banks really think people are dumb the way they act. There is nothing that they do for anyone unless it benefits them. At Chase, I get surrounded by people trying to get me to buy annuities. When I ask what the fees are all of a sudden no one knows anything. Even better is the mailings to us because we are such wonderful customers that we are eligible to use the enclosed checks to transfer balances etc.

  2. Can you explain what you mean by linking an online account with a local one? I wasn’t aware you could do that, and it’s been the only thing preventing me from using an online bank for savings.

    • The first deposit you make into an online checking or savings account has to come from somewhere, usually an account you already have at an existing brick & mortar bank. Sometimes, the online bank will make a tiny deposit into your offline checking and you must confirm the amount of the deposit to “link” the accounts.

      When you make your first deposit into your new online account, it becomes “linked” to the original account you transfered the money from. From then on, you can direct your online bank to make deposits and withdrawls to and from your offline account. The transfers may take between 2-3 business days to post.

      If your online account doesn’t include a debit card, this is a convenient way to access your funds.

  3. Aleksandra Todorova

    Mike, any account you open with an online bank (such as ING Direct, for example) can be linked with your checking account — this is basically how those accounts work. Since there are no bank branches or ATMs, the way you feed these accounts is by transfering money from your other bank accounts. There are, of course, online checking accounts where you get an ATM card and can set up a direct deposit, so for example your salary goes directly to that online account and then you can use your ATM card to withdraw money (usually, they’ll have a network of ATMs throughout the country that you can use).

  4. By “linked”, I was hoping that you meant “instantaneous transfer”. What I’m worried about is having *immediate* access to the money in the savings account in an emergency.

    • I’m sure “immediate” transfers are available, but that would be considered a domestic wire and it will come with a fee. If your online checking account has a debit/ATM card, you can have immediate access to cash that way. Otherwise, I use my credit card and I never carry a balance.

  5. Commerce Bank in Missouri is doing away with free checking in June. Now you need $1500 balance or you get billed $7 a month.

    Time to consider small community banks with free checking.

  6. I was a Bank of America user, and I used to pay $30 a month in ATM fees alone! Between my two accounts, and two joint accounts, I was paying more than $400 in just regular maintenance fees! It was awful.

    I changed to Charles Schwab High Yield Investor Checking about six months ago, and am in heaven! They reimburse ALL your ATM fees! There are no overdraft charges! And the people on the phone (real people! in Denver!) are so, so nice. I am saving literally hundreds of dollars a year, and am happy as a clam. Reject the big storefront banks, they just want to take your money!

  7. Punt the big banks and go with a local credit union. They’re so much easier to deal with.

  8. Everyone should read the paperwork they are given and see what they are getting themselves into instead of just signing right away. Keep a good ledger and do not rely on online banking, merely use it as a reference to your ledger. Keeping track of what has cleared and what has not cleared. By cleared I mean posted to the account not pending. When the new overdraft service starts in July the monthly service fees you see are going to increase. Phone Bankers(customer service reps) are going to harass you more into getting products you do not need as they do now.

  9. Or you could just sign up with Schwab and not receive any fees for any ATM, checking account, or brokerage account, plus a decent interest rate on your checking account.

  10. Steve K.

    I switched to a local credit union. I can go into any 7-11 and withdraw money now with no more ATM fees!

    Wells Fargo did a have a really nice iPhone app though. Hopefully the credit union will have one soon.

  11. Does the Charles Schwab High Yield Investor Checking give you free online bill pay?

  12. The Big Banks like Wells Fargo and Bank of America can borrow money from the Fed at near 0% interest, then turn right around and loan that money to the U.S. government by buying Treasury bills offering 3% to 4%.

    This “free” money is only limited by how much can be borrowed, so a big bank that can borrow $100 billion dollars gets $3 to $4 billion for FREE from the government. With all this profit, they are giving billions out in bonuses to their people.

    The 0% interest money was supposed to be used by banks to lend to small businesses to help with the recovery. But year-over-year commercial lending has dropped by 9%. Why would the banks lend anyway, if Uncle Sam (you) is giving them money for free? And yet these same banks continue to shaft you, the consumer/taxpayer because they can and because they have many layers of managers and corporate officers who need six and seven-figure incomes.

    Therefore move your money to a local community bank or a local credit union. Don’t worry, your deposits are still FDIC-insured. At least you won’t be helping the big banks.

    http://moveyourmoney.info/

  13. If you qualify, USAA is the best bank I have ever dealt with. They actually reimburse up to $15 monthly in OTHER PEOPLE’S ATM fees, such as the $3 you get hit with at the gas station. This is to make up for the fact that they have no physical branch locations to walk into, but i’ve never missed that.

  14. Tiffany

    These banks can be very tricky. I’m with Chase and obligated to use my debit card at least six times or i’ll have to pay a fee. WTF?

Hot (Broke) Messes

The book is personal-finance advice for young people: how to get out of debt, etc, from a first-person perspective. Find out more »