Why Mint.com + Intuit is a Big Idea

I like how your announcement has no mention of whether it will continue to be free or not. “Use Mint… but for these other features, such as everything useful, you’ll want to pay $6.95 a month for Mint Pro!”

OK. Great news for you guys over at Mint.com

What is the licensing model going to be? Approximate the cost to the end user? As an avid Mint.com user, one can not expect this service to be free for much longer after this acquisition.

I’ll believe it when I see it. Intuit has a long history of sucking. If they treat their paying customers to a hefty yearly subscription, pay for updated and pay for horrible outsourced support, why do you think I would find this a good thing?

What a sad day.

We can expect Mint.com to remain free, but can we also expect the same level of service, features, and enhancements? Many of us worry that Quicken will become the “premium” money management software, and Mint.com will lack new features in hopes to drive users to pay for Quicken.

I’m sure we are all very loyal, but we WILL move to the next FREE personal finance startup if Mint.com’s quality starts to diminish.

Aaron,

Congratulations on today’s news announcement! True entrepreneurial spirit at it’s best. Way to go!!

cheers,
dEVoN

Great – I moved to Mint because Inuit has written piece of crap software for the last decade, and I got fed up with it. Now they’re taking over Mint.

So are we going to be overly charged for service and support? Dang it.. I hope the “IT’s FREE!” Marketing Campaign sticks around..

Farewell Mint.com.

Huh. I wonder how many of us joined Mint in order to flee Intuit. I know I did. Their products are bad, their customer service is worse, and their inattention to the needs of their users is legendary. From your own post, “Intuit is equally excited. They recognize Mint employees as” resources to wring dry. No comment on recognizing the 1.5 million users Mint serves.

Make no bones about it, Intuit is on the ropes with their products, and they are looking at Mint as a source of ideas and credibility. I really have a hard time seeing what Mint gets out of Intuit, marketing speak above not withstanding.

I’ll stick around to see what happens, but this doesn’t feel like a good move.

Well I guess that puts the final nail in any hope of mint.com coming to the UK.

Oh no, this doesn’t strike me as good news.

Congrats. Please change Quicken for the better. It has turned into a bloated, buggy, mess.

I came to Mint.com to get away from Intuit. THEY SUCK and show NO INNOVATION at all.

Thanks for nothing, moving to wesabe.

Boo. Bad idea. Intuit and their companies operate in bad faith and arbitrarily punish consumers.

I’ll be canceling my mint account promptly. Great for Mint, but bad for consumers.

Congratulations Aaron and staff, I’m sure with your continued assistance, Mint will continue to be an excellent source of financial assistance to people.

Aaron,

Please hold true to your vision with mint. Honestly it seems like Intuit could figure out a way to mess it up. They are big, but your software is fresher, cleaner, and better than they’ve been able to come up with and there is a reason for that.

- Jason

I knew you were looking to cash out ASAP and it sounds like your team did well and got a great price. Congratulations!

Congratulations to all at Mint.com!! What a perfect fit. Let’s just hope Intuit keeps up the great work you at Mint.com started.

Bettina

Nice payday, Aaron. Now if you can keep mint.com headed in the same positive direction — that is to say, don’t let the Intuit guys do to it what they have done to their own sad product — I’ll continue to be an avid user. If the product has issues similar to those of Quicken, which are never addressed, I’ll pass. Good luck to you and your team; you have a marvelous product.

Aaron,

Congratulations on your recent announcement! I’m afraid I don’t share your optimism for the future of Mint, however. Where I have been impressed by Mint’s rapid development into a great product and was looking forward to using it more and more, I gave up on Quicken for Mac years ago (way before I started using Mint). Besides (dare I say it) an unintuitive interface, Quicken was an extremely poor user experience, driven, I think, by the company’s culture. In my experience, that kind of culture is very hard to change. This was a smart move by Intuit, certainly. Selfishly, I sincerely hope the Mint team can maintain its integrity in its new home and hope that Intuit won’t try to fix something that ain’t broke. I wish you well in your new endeavor.

Intuit, unfortunately, has always been a bit behind the times for me. What I love about mint was it’s forward thinking; even the interface continued to evolve at a rapid, modern pace. Counter that with QB for mac and no enterprise level quality, or QB for web run on an old school, non-standard front-end code. It makes sense, it’s a great business move for your organization, and I wish you the best- but this lost me as a client.

This comes as something of a disappointment. I have used Quicken for nearly a decade to manage my finances, and was hoping Mint.com could become a way to migrate away from Quicken; up to now, there has been no adequate replacement which could handle my existing Quicken data. I have found that Intuit’s support for Mac OS-X sorely lags behind that of Windows. Their Mac product is slow at times and crashes for me at least once per session.

Perhaps Mint.com will provide Intuit with the developer horsepower, or at least the horse sense, to provide products that I would happily purchase (or, better yet, use for free, like the current Mint.com). Until that proves to be true, I still wait for the chance to jump ship to a better product.

Congratulations on the deal!

- I have been a user of Personal Finance software since Managing Your Money. I have used Quicken for Desktop for several years and found it getting increasingly useless with terrible usability.
- 3 years ago I stopped using Quicken completely and switched to MInt.

I never regretted the decision.

I also use mint on the iphone.

Intuit was smart to acquire you guys!

Rajiv

Terrible idea. I left Quicken after 8 years for lack of response to my complaints about the changes in format. I wasted my money. I hope Mint stays the same, but I suspect it won’t.