Privacy & Security / Mint Security FAQ
- Why does Mint need my bank login information (username and password)?
- Mint needs this information to establish a secure connection with your bank, credit union or credit card company. This enables Mint to download and categorize your transaction information securely and automatically.
- Can Mint employees view my online banking username and passwords? Do you store my bank login information on your servers?
- No, Mint employees can’t view your banking username and passwords. We do not store this information at Mint. Your banking login credentials are securely stored by our online financial service providers. Your Mint login credentials are not shared with these providers.
- Am I at greater risk of someone stealing my identity by using your service?
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No, as Mint does not require any personally identifiable information for you to create an account. Mint only asks for the following:
- Email Address
- Zip Code
- Password
At no time do we ask you for information that would be required for a hacker to steal your identity, such as your full name, bank account numbers, credit card numbers, billing address, telephone number or Social Security number.
- Can Mint employees view my bank account numbers or credit card numbers?
- Mint uses only your account login credentials for access to your account information and Mint does not store these credentials.
- How can I protect my Mint account?
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- Don’t share your Mint password with anyone.
- Make sure that your password is complex, including both numbers and capital letters.
- Be certain that you have virus protection and a firewall on any computer you use to access Mint.
- Don’t install programs from people or companies you don’t know.
- Learn to prevent identity theft and identify Phishing attempts.
- If someone does manage to steal my Mint log in information, can they access my bank accounts and credit cards to make any transactions?
- No, as Mint provides a strictly “read only” view of your transaction information. Your online banking user names and passwords are never displayed after you enter them during your first session.
- How can I close my Mint account?
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- Login to your Mint account.
- Go to “Your Profile”.
- Locate the “delete Mint account” option under “More Options”.
- Your Mint account data will be removed within 48 hours.
- Where can I find out more about the technology that protects my information?
