Privacy & Security / Mint Security FAQ
- Why does Mint need my bank login information (username and password)?
- Mint needs this information to establish a secure connection with your bank, credit union or credit card company. This enables Mint to download and categorize your transaction information securely and automatically.
- Can Mint employees view my online banking username and passwords? Do you store my bank login information on your servers?
- No, Mint employees can’t view your banking username and passwords. We do not store this information at Mint. Your banking credentials are securely stored by our online banking service partner, Yodlee. This company has provided this same service to the majority of leading US banks for over ten years. Learn more about Yodlee’s security >
- How is my data protected between Mint and Yodlee?
- Mint communicates via an encrypted link with Yodlee. We generate a random identifier for each Mint user and use that identifier when communicating with Yodlee. This means that no one at Yodlee has access to your Mint login credentials (i.e. the email address and password you use to access your Mint account).
- Am I at greater risk of someone stealing my identity by using your service?
No, as Mint does not require any personally identifiable information for you to create an account. Mint only asks for the following:
- Email Address
- Zip Code
- Password
At no time do we ask you for information that would be required for a hacker to steal your identity, such as your full name, bank account numbers, credit card numbers, billing address, telephone number or Social Security number.
- Can Mint employees view my bank account numbers or credit card numbers?
- No, Mint employees can’t view your bank account or credit card numbers. Mint has no functionality to capture or store such information.
- How can I protect my Mint account?
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- Don’t share your Mint password with anyone.
- Make sure that your password is complex, including both numbers and capital letters.
- Be certain that you have virus protection and a firewall on any computer you use to access Mint.
- Don’t install programs from people or companies you don’t know.
- Learn to prevent identity theft and identify Phishing attempts.
- If someone does manage to steal my Mint log in information, can they access my bank accounts and credit cards to make any transactions?
- No, as Mint provides a strictly “read only” view of your transaction information. Your online banking user names and passwords are never displayed after you enter them during your first session.
- How can I close my Mint account?
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- Login to your Mint account.
- Go to “Your Profile”.
- Locate the “delete Mint account” option under “More Options”.
- Your Mint account data will be removed within 48 hours.
- Where can I find out more about the technology that protects my information?
