Jurisdiction License State Agency
Alabama Sale of Checks Act
# SC 507
Securities Commission
Alaska Uniform Money Services Act
# AK-MT-10083
Division of Banking and Securities
Arizona Transmitters of Money Act
# MT-0925961
State Banking Department
Arkansas Money Services Act
# 43377
Securities Department
California Money Transmission Act
# 2486
Department of Business Oversight
Colorado Money Order Act
# 500209
Division of Banking
Connecticut Money Transmission Act
# 27854
Department of Banking
Delaware Sale of Checks Act and
Transmission of Money
# 013005
Office of State Banking Commissioner
District of Columbia Money Transmitters Act
# MTR8996
Department of Insurance, Securities and Banking
Florida Money Transmitters Code (Part II)
# FT230000077
Office of Financial Regulation
Georgia Sales of Checks Act
# 39951
Department of Banking and Finance
Hawaii Money Transmitters Act
# License On File
Division of Financial Institutions
Idaho Money Transmitters Act
# MTL-154
Department of Finance
Indiana Money Transmitter Act
# 23023
Department of Financial Institutions
Iowa Uniform Money Services Act
# MT-2013-0132
Division of Banking
Kansas Transmission of Money Act
# MT-0000060
Office of State Bank Commissioner
Kentucky Money Transmitters Act
# SC97478
Department of Financial Institutions
Louisiana Sale of Checks and Money Transmitters Act
# 404
Office of Financial Institutions
Maine Money Transmitters Act
# MD1499
Department of Professional and Financial Regulation
Maryland Money Transmitters Act
# 1098819
Commissioner of Financial Regulation
Michigan Money Transmission Services Act
# MT 0019114
Office of Financial and Insurance Services
Minnesota Money Transmitters Act
# MT 1098819
Department of Commerce, Division of Financial Examinations
Mississippi Money Transmitters Act
# 002377
Department of Banking and Consumer Finance
Missouri Sales of Checks Law
# MO-16-7299

Division of Finance
Nebraska Money Transmitters Act
# MT.0001033.0001-M
Department of Banking and Finance
Nevada Issuers of Instruments For Transmission or Payment of Money

# MT11024
Department of Business and Industry, Division of Financial Institutions
New Hampshire Money Transmitter Law
# 19088-MT
Banking Department
New Jersey Money Transmitters Act
# 1300716-C22
Department of Banking and Insurance
North Carolina Money Transmitters Act
# 158842
Office of the Commissioner of Banks
North Dakota Money Transmitters Law
# MT102662
Department of Financial Institutions
Ohio Transmitters of Money Law
# OHMT 086
Division of Financial Institutions
Oklahoma Financial Transactions Reporting Act
# License On File
Banking Department
Oregon Money Transmission Act
# MTX-30142
Division of Finance and Corporate Securities
Pennsylvania Money Transmitter Act
# 45676
Department of Banking and Securities
Rhode Island Sale of Checks and Electronic Money Transfers Law
# 20143009MT
Division of Banking
South Dakota Money Transmitter Act
# MT .2080
Division of Banking
Tennessee Money Transmitter Act
# 175
Department of Financial Institutions
Texas Money Services Business Law
# 3093
Department of Banking
Utah Financial Institutions Act
# 109
Department of Financial Institutions
Vermont Money Services Act
# 100-063
Banking Division
Virginia Money Order Sales and Money Transmission Law
# MO-295
Bureau of Financial Institutions
Washington Uniform Money Services Act
# 550-MT-87887
Department of Financial Institutions
West Virginia Issuance and Sale of Checks, Drafts and Money Orders Act
# License On File
Division of Financial Institutions
Wisconsin Seller of Checks Law
# 147
Department of Financial Institutions
Wyoming Money Transmitter Act
# MC-7199
Division of Banking

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How To File a Complaint:

Intuit Payments Inc. is here to help you resolve any issue with our service.  As a first step, please contact support at our Customer Service Center for assistance. 

Contact Support

If you have an issue or question, telephone support at 1-877-559-7866. Support hours are Monday through Friday 7am to 5pm (PacificStandard Time). Or write to:

Intuit Payments Inc., 21215 Burbank Blvd., Suite 100, Woodland Hills, CA 91367, Attn: Customer Support.

Residents of the following states may have specific rights related to concerns or complaints about our payment services:

If you have a complaint, first contact the consumer assistance division of Intuit Payments Inc. at 1-877-559-7866.

If you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to:

Alaska Department of Commerce, Community and Economic Development
Division of Banking and Securities
Money Service Businesses
550 W. 7th Avenue, Suite 1850
Anchorage, AK 99501


If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Institutions at its toll-free telephone number, 1-800-622-0620, by e-mail at consumer.complaint@dfi.ca.gov, or by mail at Department of Financial Institutions, Consumer Services, 1810 13th Street, Sacramento, CA 95811.


Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 12, Article 52, Colorado Revised Statutes. If there are questions or concerns regarding transactions with a licensee, please contact the Colorado Division of Banking at 303-894-7575 or by mail at the Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, Colorado 80202.
Consumer complaints should be in writing, providing as much detail as possible. Please include the following information:

  • The name of the institution and the name of any person(s) at the institution with whom the complainant has had contact. Include telephone number(s) and addresses.
  • A complete description of the complaint and any efforts that have been made to resolve the complaint directly with the institution.
  • Copies of any available documentation supporting the complaint and efforts toward resolution.
  • Any suggestions regarding a preferred resolution of the complaint.

Florida customers with questions about compliance with the Florida Money Transmitters Code contact the Florida Department of Financial Services at:

200 East Gaines Street
Tallahassee, Florida 32399
1-800-342-2762 (toll free)


The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Intuit Payments Inc., License No.: 1098819, and NMLS No.: 1098819 at 500 North Calvert Street, Suite 402, Baltimore, MD 21202 or at 1-888-784-0136.


Consumers are warned that fraud can and does occur.  Please call Intuit Payments Inc. at 1-877-559-7866 to report fraud or if you suspect fraud.


If you have a complaint, first contact the consumer assistance division of Intuit Payments Inc. at 1-877-559-7866.

If you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to:

Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
1-877-276-5554 (toll free)