MINT PRIVACY STATEMENT
For customers of Mint.com and other Mint branded products and services (collectively "Mint"), this Mint Privacy Statement describes how Intuit, Inc., Intuit Payments Inc., and its subsidiaries and affiliates (collectively referred to as "we", "our" or "us") collect, use, share, and protect your information. Please read this notice carefully to understand what we do.
This Privacy Statement does not apply to Mint or Intuit sites, services and products that do not display or link to this statement, or that have their own privacy statements. By using Mint.com, any Mint branded product or service, or by providing us your personal information, you agree to this Privacy Statement and agree to be bound by our the Mint Terms of Service. If you do not agree with any term in this Privacy Statement, please do not provide us your personal information or use any Mint branded site or service.
Intuit, Inc. ('Intuit') owns and operates Mint.com and other Mint products and services. Bill payment product features and services are provided by Intuit Payments, Inc., a subsidiary of Intuit, Inc. To learn more about Intuit's values, our commitment to your privacy, and the Intuit privacy program, go to https://security.intuit.com/privacy/.
What is Personal Information?
'Personal Information' means data that identifies you and is associated with a specific person. Personal information does not include information that is anonymous, aggregated, or is no longer identifiable to a specific person.
Information We Collect; How We Collect Your Personal Information
We collect many kinds of information in order to operate effectively and provide you the best products, services and experiences we can. We collect information, including personal information, when you provide it to us, such as when you register or open an account, sign in, pay a bill, or call us for support. We may also automatically collect information when you use our sites and services. We also may get information from other companies or 3rd parties. We automatically collect information in a variety of ways, including from web forms, through technologies like cookies, web logging, and software on your computer or other device.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
Identification Info (e.g. name, Social Security number, phone, address);
Credit score and credit history;
Account balances and payment/transaction history;
Bill and payment information; and
Any 3rd party data (such as your bank account information) synced with your account.
How We Use Your Personal Information
Mint uses the information we collect to operate, improve and personalize the products and services we offer. We also may use the information to communicate with you, for example, informing you about your account and security updates or to offer you products and services that might be of interest to you. And we may use the information to help make the ads you see on our ad-supported services more relevant.
Reasons Why We Share Personal Information; Your Right to Limit Sharing of Your Personal Information
We will not, without your consent, sell, publish or share information you entrust to us that identifies you or any person.
We may share your personal information as needed to complete any transaction or provide any service you have requested or authorized; with vendors or affiliates working on our behalf; or when required by law or to respond to legal process.
We may also share or disclose your personal information with our affiliates and subsidiaries. We may share or disclose your personal information to protect our customers; to maintain the security of our services; to detect, prevent or report fraud, criminal activity, or violations of our terms of service/use; to protect the health and safety of our customers or the general public; and to protect our rights and property.
All financial companies need to share customers' personal information to run their everyday business. In the table below, we list the reasons why financial companies can share their customers' personal information; the reasons we choose to share; and whether you can limit this sharing. When you are no longer our customer, we continue to share your information as described in this privacy statement.
|Reasons we can share your personal information||Do we share?||Can you limit this sharing?|
|For our everyday business purposes -
such as to process your transactions, maintain your account(s),
respond to court orders and legal investigations, or report to credit bureaus
|For our marketing purposes - to offer our products and services to you||NO||NO|
|For joint marketing with other financial companies||YES
(But only If you agree to the joint marketing.)
(Because we don't share unless you say it's okay.)
|For our affiliates' everyday business purposes information about your transactions and experiences||YES||NO|
|For our affiliates' everyday business purposes information about your creditworthiness||YES||YES|
|For our affiliates to market to you||YES||NO|
|For non-affiliates to market to you||NO||NO
(Because we don't share unless you say it's okay.)
|To limit our sharing||Call us at 1-888-536-4801. Visit us https://www.mint.com/contact-mint or email us at firstname.lastname@example.org. Please note: If you are a new customer, we can begin sharing your information  days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.|
"Affiliate" means companies related by common ownership or control. Affiliates can be financial and nonfinancial companies. Our affiliates include companies with the Intuit or Mint name (excluding, however, 'Quicken Loans' loans labeled products and services). 'Non-affiliates' means companies not related by common ownership or control. 'Joint marketing' means a formal agreement between nonaffiliated financial or non-financial companies that together market financial products or services to you. Our joint marketing partners include companies such as financial institutions, such as American Express and Chase.
Other Important Information about Our Sharing Practices:
Users with VT Mailing Address: We will not share your creditworthiness with our affiliates, except as permitted or required by applicable law.
Users with CA Mailing Address: We will not share information we collect about you with non-affiliates, unless the law allows.
Users with NV Mailing Addresses: We are providing you this notice pursuant to Nevada law. If you prefer not to receive marketing communications from us, you can opt-out here @ https://privacy.intuit.com/cpi/do/signin.
Government Access; Use of Anonymized and Aggregated Data; Mergers and Acquisitions
We reserve the right, in our sole discretion, to share or disclose your personal information with law enforcement, government officials, and other regulatory agencies. We may share or make available anonymous or aggregate information that cannot by used to identify you with:
3rd parties for research, marketing and promotional purposes and those 3rd parties may publicly report the findings of their research or analysis;
Organizations that conduct research into consumer spending; and
Users of our services for purposes of comparison of their personal financial situation relative to the broader community.
If Mint or its assets are acquired by another company, or in the event of a merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation, we may transfer, sell, or assign to third parties, information concerning your relationship with us, including, without limitation, personal information that you provide and other information concerning your relationship with us. Such 3rd parties will assume responsibility for the personal information collected by us in connection with our business operations or through our Sites and such third parties will assume the rights and obligations regarding such information as described in this Mint Privacy Statement.
Why Can't I Limit All Sharing of My Personal Information; How To Limit Sharing of Your Personal Information
Under certain federal laws, you only have the right to limit:
Sharing for affiliates' everyday business purposes information about your creditworthiness
Affiliates from using your information to market to you; and
Sharing for non-affiliates to market to you.
As described above, state laws and individual companies may give you additional rights to limit sharing. If you would like to like to limit sharing of your personal information, please email email@example.com.
Security of Your Data; How We Protect Your Personal Information
We take the security of your data seriously. We use technical and administrative security measures such as, but not limited to, firewalls, encryption techniques, and authentication procedures, among others, to work to maintain the security of your online session and personal information.
Accessing Your Information
You may access, review, and update much of the information you have submitted to us at any time via Mint.com. You may choose to close or request that we delete your account and your associated data at any time.
We will use commercially reasonable efforts to remove your data, although some information may be retained. For example, some information may be retained on a server or media, which is necessary to help ensure continued availability of our products and services. We retain your Personal Information as long as necessary to provide the services you have requested. Additionally, we may retain Personal Information to comply with law, prevent fraud, resolve disputes, trouble shoot problems, enforce our TOS, and as permitted by applicable law.
We may send periodic service-related alerts, weekly summaries, notifications, newsletters, promotions, or other information via email and text. You may choose to stop receiving alerts, summaries, newsletters and promotions by indicating your preference in your account profile or settings. You will not be able to opt-out of any service-related or critical alerts.
You may also follow the unsubscribe instructions in the email or text message you receive. Please note that certain service-related messages that we send are necessary for the proper functioning and use of the Mint product and services and you may not have the ability to opt-out of those messages.
Location of Your Data
The data we process may be transferred to, stored, and processed in, the United States or any other country in which Mint, its parent company or its affiliates, subsidiaries, or service providers maintain operations. By using and providing information to us through our Service, you agree and consent to the transfer, storage, and processing of your data to any such country in order to provide the Service.
Analytics, Google Analytics and Adobe Analytics
Cookies; Web Beacon and Similar Technologies
Intuit Single Sign-On
Intuit Single Sign-On is a service that allows you to sign-in to a variety of Intuit products, services, and sites. We will collect certain information for security purposes in order to verify your identity, to reset your password if you cannot access your intuit account. Some products and services may require added security and may be asked to provide additional information. The email address and password that you use to sign up for your Intuit account are your "credentials" that you will use to authenticate with our network. We assign a unique ID number to your credentials to identify you and associated information.
Your Online Activity; Location Data; Do Not Track
We collect information about your interaction with our products and services such as computer browser type, pages visited, average time spent on our Site, IP address, unique identifier of the device, operating system version and app version.
If you choose to use product or service that uses information about your location, we may collect location information from your device and will notify you of this collection. You may control or disable the sharing of location information via your device setting and/or the service.
Without an industry or legal standard of interpreting Do Not Track Signals ('DNT') sent to us by your browser, we do not respond to DNT signals at this time. To learn more about how DNT works, please visit http://allaboutdnt.com/.
Intuit does not knowingly collect information from children. Mint.com and Mint products and services are not intended for children under the age of 13.
Mint does not allow the sharing of accounts between users or individuals.
Trustee Privacy Seal Program
Intuit is certified through TRUSTe's Privacy Seal Programs. In order to obtain certification, Intuit disclosed its information privacy practices to TRUSTe for its review to ensure compliance with TRUSTe's requirements. Our compliance with the TRUSTe program is viewable on the validation page available by clicking the TRUSTe seal.
Changes to Our Privacy Statement(s)
We may update this Privacy Statement periodically. If we make material changes to the way we process your Personal Information, we will provide you notice via our service or by some other means, such as via email. Please review any changes carefully. If you agree with the changes, continue to use our Services. If you object to any of the changes and no longer wish to use our services, you may close your account(s). All changes are effective immediately upon posting and your use of our Service after a notice of material change or posting of an updated Privacy Statement shall constitute your consent to all changes.
Other Important Privacy Information
If you have questions or concerns regarding this Privacy Statement, our security practices, or our information processing practices please contact us:
In writing: Attn: Privacy, 2800 E Commerce Center Place, Tucson, AZ 85706.
Call us at 1-888-536-4801.
Visit us at https://www.mint.com/contact-mint
Email us at firstname.lastname@example.org.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.