Mint Security FAQ
Why does Mint need my bank login information (username and password)?
We need your online banking user name and passwords so that we can help you organize and manage your accounts. We use this information to establish a secure connection with your bank, credit union or credit card company. This enables Mint to download and categorize your transaction information securely and automatically.
Do you store my bank login information on your servers?
Your bank login credentials are stored securely in a separate database using multi-layered hardware and software encryption. We only store the information needed to save you the trouble of updating, syncing or uploading financial information manually.
Am I at greater risk of someone stealing my identity by using your service?
No, as Mint does not require any personally identifiable information for you to create an account. Mint only asks for the following:
- Email Address
- Zip Code
At no time do we ask you for information that would be required for a hacker to steal your identity, such as your full name, bank account numbers, credit card numbers, billing address.
Can Mint employees view my bank account numbers or credit card numbers?
Your bank account and credit card numbers are stored securely. Your information may be seen by technical personnel in accordance with specified procedures and safeguards governing access in order to operate, develop and improve the Service.
How can I protect my Mint account?
- Don’t share your Mint password with anyone.
- Make sure that your password is complex, including both numbers and capital letters.
- Be certain that you have virus protection and a firewall on any computer you use to access Mint.
- Don’t install programs from people or companies you don’t know.
- Learn to prevent identity theft and identify Phishing attempts.
If someone does manage to steal my Mint log in information, can they access my bank accounts and credit cards to make any transactions?
No, as Mint provides a strictly “read only” view of your transaction information. Your online banking user names and passwords are never displayed after you enter them during your first session.
How can I close my Mint account?
- Login to your Mint account.
- Go to “Your Profile”.
- Locate the "delete Mint account" option under “More Options”.
- Your Mint account data will be removed within 48 hours. Your data may also remain on a backup server or media. Mint keeps these backups to ensure our continued ability to provide the Service to you in the event of malfunction or damage to our primary production servers.
Where can I find out more about the technology that protects my information?
Can I set up and track financial goals on Mint?
Yes. With our Goals feature, you can set up and track your progress towards goals—like getting out of debt, saving for vacation or retirement, or buying a house. Learn more here.